FAQs
1.- I'm having difficulty finishing my order.?
Contact us by phone and/or Whatsapp and we will guide you through your purchase.
2.- How long does it take for my order to arrive?
Usually 72 hours on business days.
3.-Can I use another payment method?
Yes, contact us and we will provide you with our bank details so that you can pay us by bank transfer.
4.- What happens if my order does not arrive in good condition?
Identify what has happened and we'll solve the problem for you. If necessary, a new delivery is set in motion. The goods travel insured.
5.- How much does shipping cost?
The program facilitates the calculation according to the size of the order and the destination.
6.- Is there free shipping?
Yes, all orders reaching 250€ (including tax)
7.-Is there a minimum order?
Yes, orders under 35 euros. It is communicated on website.
8.- Do you ship outside the Peninsula?
The website does not contemplate it. Contact us and we will give you a solution.
9.- How can I check my shipment?
Contact us and we will inform you where the order is located.